Welcome to FAQ
Can I install Diag4Bike on new PC ?
Yes, but you must copy your activation key to the new PC and install it. (Video manual)
Download link has expired.
Go back to SOFTWARE-DOWNLOAD and request for new link.
Unable to complete VCI configuration.
Try other USB connector and do all steps from manual.
I can´t start update pack.
Make sure you’ve downloaded the entire file ? You can find file size in the email with the link.
What is the password for pairing bluetooth.
Password is the serial number of your communication interface. (six numbers)
How I make it work Bluetooth ?
Error message > VCI validity expired
You must register (http://www.diag4bike.eu/php/eu/register.php) and install the activation key (Video manual).
Can I use Diag4Bike on more PC ?
Yes, PC quantity is not limited.
I bought Diag4Bike with older version.
After your registration you will be authorized for current version Diag4Bike.
PC does not recognize the connection VCI
You have to reinstall program. Connection VCI ( Video)
The activation key can not be opened.
First time install Diag4Bike. The activation key works only on PC where is Diag4Bike.
Can I install Diag4Bike on the Windows 10 ?
Yes, Windows 10 is supported in the latest version.
Installation Diag4Bike on a new PC.
Download the version which corespond with your licence and install it. The latest version includes all previous.
Can I install Diag4Bike on the MAC (PC) ?
OS MAC is not currently supported.
I did not receive the activation key after registration / request for disarming.
Activation key is generated manually. You will receive it as soon as possible.
How to run the Teamviewer ?
Where to download Diag4Bike software ?
Software is on the SOFTWARE-DOWNLOAD
I lost my activation key.
Write the request for the new one on firstname.lastname@example.org and assign the serial number of your communication interface.
How to find which update can I install ?
In the main menu Diag4Bike click on the icon i (information) and see Vehicle model year in your licence.
e.g. ->2016 (H-D), ->2015 (INDIAN,VICTORY) you can install all 16.x updates
e.g. ->2015 (H-D), ->2015 (INDIAN,VICTORY) you can install all 15.x updates
I have installed an update but I do not have the licence for it.
You can buy the licence on E-SHOP
or you can uninstall the update and install your older version (SOFTWARE-DOWNLOAD)
I don´t have the activation key in the e-mail.
Check antivirus safe or ask for it again by writing an email to email@example.com
How to register Diag4Bike?
You must fill registration form at http://www.diag4bike.eu/php/eu/register.php.